Payment information

ABN: 37 121 173 037

If you have any queries regarding purchasing products that aren’t covered here or in the FAQ, please contact us.

We take no responsibility for goods lost or damaged in transit. Orders valued at $100 or above are insured for free, however orders under $100 are not.

Our preferred method of payment is via Paypal or direct-deposit, however credit card facilities are also available.

Direct deposit

Anyone can make a direct deposit payment, no special facilities are required, and it’s fast and free. If you’re not sure how to use this method, just contact us!

When making a direct deposit transfer, please put your order number or name in the description field, not the product you’re ordering! If you are paying in person at a bank branch you may not be able to include a description, if this is the case notify us immediately after making a payment. Keep in mind direct deposit payments generally take at least 1 working day to clear.

National Australia Bank
Account name: Headphonic
BSB: 086488
ACC#: 565116414

Please note: If you do not include the correct information (your order number or name, nothing else) in the description field, your order will be delayed.

Paypal

Paypal is a fast and secure way to pay using either a credit card, or existing bank account. Paypal offers a range of features to ensure your payment is safe and secure.

To use Paypal on Headphonic, just select it as a payment option when you check out.

Please ensure your Paypal shipping address is correct before placing an order as we are unable to change the shipping address for orders over $100

Credit Card

After placing your order through our website we will require you to send us your CC details for processing.
For security reasons we ask you to FAX or email(scan) a copy of the face of your credit card if you have chosen to pay via this method. If you are faxing the image, please write the numbers and expiry date clearly along with your name below the credit card, if scanning/emailing make sure the numbers, name and expiry are clear. You may also include the product you are ordering and your address.

Please note: Credit card orders will not be sent to a PO Box address.